Welcome to the TINY INK Services Trading JSC. website at the URL www.tinyink.vn (the “Website”).
Please read this Privacy Policy carefully, as it applies every time you access the Website, even if you do not purchase any products. We recommend you also read the General Terms and Conditions of Use, as they contain important information regarding the security systems used by the Website.
This Privacy Policy ensures that personal data processing respects fundamental rights and freedoms, particularly concerning confidentiality, personal identification, and data protection rights.
Data Controller
The Data Controller for data collected and processed through the Website is:
TINY INK Services Trading JSC, located at 4/4 Phan Ke Binh St, Dakao, District 1, Ho Chi Minh City, Vietnam.
Data Protection Officer (DPO)
TINY INK has appointed a Data Protection Officer, who can be contacted at customercare@tinyink.com.vn.
Types and Purposes of Data Processing
Personal data is collected and processed through the Website for the following purposes:
(a) Browsing data: Processed to ensure proper Website functionality and for marketing purposes. Please consult our "Cookie Policy" on the Website.
(b) User-provided data: Voluntarily provided personal data (e.g., email, personal details, password for "My Account" registration) or data acquired lawfully during user interaction with the Website is processed to respond to user requests, provide assistance, and information regarding TINY INK’s products and brand. Registration via social media logins involves data disclosure (such as name, email, and other user data from social media) that may enhance your customer profile, subject to your consent on the social media platform and/or cookie usage.
(c) Marketing communications: With your explicit consent, we may send marketing materials via newsletters, emails, text messages, and other digital means regarding TINY INK products, sales, promotional campaigns, events, and initiatives.
(d) User profiling: With your explicit consent, your personal data may be processed to analyze purchasing habits and preferences to tailor products and services to your interests.
Personal data processing, except browsing data covered by the Cookie Policy, relies on:
- Your consent for social media logins, marketing, and profiling purposes.
- TINY INK's legitimate interest in providing Website services, responding to customer requests, and offering similar products and services based on previous purchases (soft spam). You may object to this processing at any time.
Sources of Personal Data
Personal data is directly provided by users, except browsing data and data collected via social media logins.
Methods of Data Processing
Data collected by TINY INK is processed primarily using digital tools with security measures to minimize data loss, unauthorized access, or improper data use. Due to the nature of the internet, complete security cannot be guaranteed, and users are advised to regularly update their security software.
Purchases on www.tinyink.vn are secured by advanced technological systems and SSL encryption.
Compulsory or Optional Data Provision
Providing personal data, except for browsing data managed by the Cookie Policy, is voluntary. However, failure to provide this data may prevent TINY INK from responding to inquiries or sending promotional materials and invitations.
Recipients of Personal Data
Personal data may be disclosed to:
- Authorized TINY INK employees and consultants for internal company operations.
- Group companies or appointed processors providing services and marketing activities.
- Technical and organizational service providers (IT, marketing) contracted by TINY INK.
Data may also be disclosed to authorities upon legal requests or to protect TINY INK's rights, security, and property.
Data Retention Period
Personal data for marketing and profiling purposes is retained as necessary to fulfill these purposes, considering customer interests in receiving ongoing updates from TINY INK.
User Rights
Users have the right to access, rectify, erase, anonymize, restrict processing, object to processing, request data portability, withdraw consent, and lodge complaints with supervisory authorities. Users may exercise these rights by contacting the DPO at customercare@tinyink.com.vn